At SteelSymphony, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website or purchase our products.

Information We Collect

We may collect the following types of personal information when you visit our website, create an account, or make a purchase:

• Personal Information: Name, email address, phone number, billing and shipping address, and payment details.

• Device Information: IP address, browser type, operating system, and usage data to improve your experience on our site.

• Order History: Details about the products you purchase and your transaction history.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.

• Provide customer support and respond to inquiries.

• Improve and personalize your shopping experience.

• Send you updates about your order, promotions, and other relevant content (only with your consent).

• Ensure compliance with legal and regulatory obligations.

How We Protect Your Information

Your security is our priority. We implement industry-standard measures, such as secure encryption protocols (SSL), to protect your personal and payment information during transactions. We also restrict access to your personal data to authorized personnel only.

Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

• Service Providers: Trusted partners who assist us with payment processing, shipping, and website operations.

• Legal Requirements: If required by law or to protect the rights, safety, or property of SteelSymphony.

Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections to your information.

• Opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails.

• Request the deletion of your personal data, subject to legal or operational obligations.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.

Children’s Privacy

SteelSymphony does not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such data, please contact us immediately.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: info@steelsymphonyco.com

 

Thank you for trusting SteelSymphony with your personal information.